Support and documentation

Help with Group Test Manager

Use the guides below for your private GTM site. They document GTM participation and administration—not the GroupTest.online billing portal.

Participants

User guide

Sign-in, dashboard visibility, joining tests, order and payment status, notifications, Telegram and Discord linking, and laboratory results.

Read the GTM user guide

GTM administrators

Administrator guide

Tests, participants, costs, payment options, public results, storage, Mailjet, bots, AI review, users, exports, and managed support.

Read the GTM administrator guide

Where should I ask for help?

For membership, test details, results, participant payment status, or a GTM user account, contact your group’s GTM administrator. For subscription, provisioning, or infrastructure assistance, sign in to GroupTest.online and use the configured support channel.